Your privacy matters
Viola Alliance ("Viola", "we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect through our website (violaalliance.com), how we use it, who we share it with, and the choices you have. By using our website or contacting us, you agree to the practices described here. Last updated: June 2026.
Information we collect
We collect information in two ways — information you give us directly, and information collected automatically when you use our site:
- Information you provide: when you submit our contact form we collect your name, email address, subject, and message; when you apply through our careers form we collect your name, email, phone number, the position of interest, your preferred start date, and any resume, cover letter, or LinkedIn link you provide.
- Information collected automatically: like most websites, we may automatically collect technical information such as your IP address, browser type, device information, the pages you visit, and the dates and times of your visits, through cookies and similar technologies.
How we use your information
We use the information we collect to:
- Respond to your inquiries and provide quotes, pricing, and product information
- Review and process job applications
- Operate, maintain, and improve our website and services
- Communicate with you about your requests or our services
- Detect, prevent, and address technical issues or misuse
- Comply with our legal and regulatory obligations
Cookies and analytics
Our website may use cookies and similar technologies to keep the site working properly and to understand how visitors use it so we can improve it. You can control or disable cookies through your browser settings; please note that some parts of the site may not function as intended if cookies are disabled.
How we share information
We do not sell or rent your personal information. We may share it with trusted third-party service providers who help us operate our website and business (for example, website hosting, email, and analytics providers), who are only permitted to use it to provide services to us. We may also disclose information where required to do so by law, or to protect our rights, property, or safety.
Data retention and security
We keep personal information only for as long as necessary to fulfil the purposes described in this policy, to respond to your requests, and to meet our legal obligations. We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.
Your choices and rights
You have rights regarding your personal information. Subject to applicable law, you may:
- Request access to the personal information we hold about you
- Ask us to correct or update inaccurate information
- Ask us to delete your information, where we are not required to retain it
- Withdraw consent or ask us to stop contacting you
Accessibility
Viola Alliance is committed to accessibility and has developed a multi-year accessibility plan in compliance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Integrated Accessibility Standards under Ontario Regulation 191/11. You can request our accessibility documentation, or alternative formats of this policy, by contacting us.
Children's privacy
Our website is intended for a general, business audience and is not directed to children. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to remove it.
Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. When we do, we will revise the "last updated" date above. We encourage you to review this page periodically.
Contact us
If you have any questions about this Privacy Policy or how we handle your information, please contact us at info@violaalliance.com or (905) 477-0700, or write to us at our main office: 2815 14th Ave, Markham, ON, L3R 0H9, Canada.